Tourism Congestion Management at Natural and Cultural Sites

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Citation
World Tourism Organization. (2004). Tourism Congestion Management at Natural and Cultural Sites.

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Summary
Who Should Use this Handbook:

This Handbook is aimed at a variety of professional users, both within the tourism industry and for people who welcome and manage visitors to their destination or site, including also public tourism, cultural and natural authorities. For the many different people in the tourism industry it provides recommendations for how they might positively contribute to the minimization of tourism congestion. For destination and site managers it provides a range of recommendations for managers to build a well informed understanding of their places and their visitors, and provides recommendations for upgrading the operational and physical capacities of their areas to handle high levels of tourism activity to and from sites. The Handbook has been written to provide very practical recommendations, using illustrations from the case studies. Some users will be familiar with many of the recommendations and will already have implemented some of them in their day-to-day activities. Others will find new information or suggestions that they can apply as appropriate to their circumstances.



Keywords
tourism, congestion management, cultural sites, natural sites, visitor impact management


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